Refund Policy

Choosing the perfect piece of art is a deeply personal and meaningful decision. We encourage you to take your time and select a work that truly resonates with you.

We aim to provide accurate representations of each artwork, but certain factors beyond our control may lead to slight variations. Below are some important considerations before finalizing your purchase.

  • Color variations: due to differences in phone and computer screens, colors may appear slightly different from what is shown. Please consider this before making your purchase, as returns for color discrepancies cannot be accepted.
  • Gradual maturation of artwork: our artworks are designed to be long-lasting, but like all art, they may experience natural aging over time. This process is not a valid reason for return, but if you need guidance on how to care for your piece, feel free to get in touch.

Artwork Purchase and Return Policy

  • Fine art prints: each fine art print is professionally produced on high-quality paper by a fine art print studio. Due to the custom nature of these prints, we are unable to accept returns or exchanges for any reason, including a change of mind.
  • Original artwork: every original artwork is a unique creation, carefully crafted by the artist. As a result, we do not offer refunds or exchanges on original pieces. If you have any questions before purchasing, please don’t hesitate to reach out—we’re happy to assist you!

Unforeseen and extraordinary events

  • Damaged deliveries: we take great care to ensure that your artwork arrives in perfect condition, but in the rare event that it is damaged during shipping, take photographs of both the entire package before opening it, capturing any visible damage, and the artwork itself to show the specific damage, then email them to us at silviabardani1@gmail.com so we can work with you to find a suitable solution.
  • Lost artwork: if your artwork goes missing in transit, please reach out to us. We will gladly discuss available options for a refund or replacement.

We appreciate your support and are here to ensure you have the best experience with your artwork. If you have any questions or need assistance, feel free to reach out at silviabardani1@gmail.com.